Effective Date: April 15, 2024

Thank you for choosing gogocase.net (“we”, “us”, or “our”). We strive to provide our clients with the best service possible. Please read this policy carefully before making any deposit or purchase.

Deposit Success

If a client has successfully made a deposit, it indicates that we have provided the service as expected. Therefore, refunds for deposits made successfully are not possible. We consider the service to have been rendered satisfactorily in such cases.

Payments are executed by the payment agent UNIMAY LTD (reg. number HE 458083), with a registered address at A.G. Leventi, 5, THE LEVENTIS GALLERY TOWER, 13th floor, Flat/Office 1301, 1097, Nicosia, Cyprus.

Deposit with Issues

In the event that a client encounters any issues after making a deposit, we encourage them to contact our support team immediately via email at [email protected]. Our dedicated support team will work diligently to address any concerns or resolve any issues promptly.

Exceptions

Please note that there may be exceptional circumstances where refunds are considered. These circumstances will be assessed on a case-by-case basis and may include:

Technical errors or system failures resulting in duplicate charges or incorrect billing. Instances where the service provided does not meet the specifications outlined in our service agreement or terms of use.

Refund Process

If a refund is deemed appropriate based on the circumstances, it will be processed using the original method of payment. Refunds may take a certain amount of time to process, depending on the payment provider and financial institution involved.

Contact Us

If you have any questions about our Refund Policy or need further assistance, please don't hesitate to contact us via email at [email protected].

Changes to this Policy

We reserve the right to modify or update this Refund Policy at any time, so please review it periodically. Any changes will be effective immediately upon posting the updated policy on our website.